Question 1

Where is Sierra Fish & Pets located and what are your store hours?

Accepted Answer

Sierra Fish & Pets is conveniently located at 601 S 3rd St, Renton, WA 98057. We are open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Question 2

Do you offer free aquarium water testing?

Accepted Answer

Yes! Bring a clean, uncontaminated sample of your aquarium or pond water (at least 1 cup) to our store, and our aquatic specialists will test it for pH, ammonia, nitrite, nitrate, salinity, and alkalinity for free while providing actionable advice.

Question 3

What is your live fish and animal guarantee policy?

Accepted Answer

We take immense pride in our livestock health. We provide a 48-hour livestock guarantee on most freshwater and saltwater fish when accompanied by a separate water sample from your tank and original register receipt.

Question 4

Do you offer pet nail trimming and wing clipping services?

Accepted Answer

Yes! We provide walk-in nail trims for dogs, cats, rabbits, guinea pigs, and gentle wing and beak trims for birds. Please call ahead or visit during service hours to ensure staff availability.

Question 5

Can I special order specific animals, fish, or aquarium supplies?

Accepted Answer

Absolutely. If you're looking for a specific fish species, rare coral, exotic reptile, or specialized piece of equipment, talk to our team or submit a request via our Special Order Animals page and we will source it through our verified ethical distributors.

Question 6

How do your customer loyalty and rewards programs work?

Accepted Answer

We offer two great rewards programs: our In-Store Loyalty Program (earn 1 point per $1 spent, redeemable for instant store discounts) and the Astro Frequent Buyer Program (buy 10-12 bags of participating pet food brands and get 1 bag free). You can stack both programs simultaneously!

Frequently Asked Questions

Where is Sierra Fish & Pets located and what are your hours?

What is your return and exchange policy?

Do you offer in-store pickup or local delivery?

Can I purchase physical and digital gift cards?

Do you offer free aquarium water testing?

What is your live fish guarantee?

Do you offer custom aquarium design, setup, and maintenance?

What is the Aqua Jet Water Cleaning System you use?

Can I special order rare fish, corals, or aquatic plants?

What types of small animals, birds, and reptiles do you carry?

Do you provide setup guides for new pet parents?

Can I hold or interact with an animal before taking it home?

Do you offer walk-in pet nail trims and wing clipping?

What is the Fish of the Month Club?

Do you host dog adoption events and community workshops?

How does the In-Store Loyalty Rewards Program work?

What is the Astro Frequent Buyer Program?

Can I stack both loyalty programs together?

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Call Our Specialists

Free Water Testing